Merchandise Instructions

Merchandise Instructions


Merchandise Instructions


The following guidelines should be followed to avoid damage to any glass and glazing products after it has been received:

Receiving Glazing Materials

  • Schedule receipt to minimize jobsite storage and additional handling.
  • Reduce handling by scheduling packaging by floors. Locate crated glazing as close to their installation as possible. Additional handling increases risk of damage created by multiple relocations.
  • Inspect each shipment of glass products at time of delivery; note on the Bill of Lading any evidence of damage, abuse, or moisture and have carrier driver acknowledge these issues by signing the Bill of Lading.
  • Immediately open any crate or packaged shipment, preferably with the driver present, which shows any exterior indication of suspected damage noted on the Bill of Lading. If the damage is confirmed, immediately contact the carrier agency and request an inspection of the shipment by the contracted audit group.

Storage of Glazing Materials

  • Store crated glazing in a cool, dry, shady, well-ventilated area where it will not be subjected to moisture or direct sunlight.
  • Obtain a statement from the project structural engineer as to the maximum total weight of crates that can be stored at each proposed location.
  • If not opened immediately, cover crates with waterproof plastic or canvas. Air circulation is needed under, across the top, around the sides, and between the containers to minimize the risk of condensation. Tenting of the waterproof cover is advised in order to achieve the necessary circulation.

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